Carry-on Baggage

We are pleased to offer our passengers a generous free hand baggage allowance, which they take onto the aircraft with them. There are size and weight limits that apply – see below.

•  Cellular telephones cannot be used at any time during the flight. All cellular telephones must be switched off while on board and when aircraft doors are closed.
•  Devices that are permitted on board are: voice recorders, calculators, laptop computers, hand held CD players, hand-held electronic devices, computer games and photographic equipment

Please note that if you are traveling with electronic items as part of your carry-on luggage, you will be expected to demonstrate that the device is operational at security.

Other examples of items permitted in carry-on baggage include:

•  Non-metallic nail files
•  Syringes or needles for personal medical use with needle guard in place. These have to be accompanied by the medication in its original labelled container

For Your Convenience
Before proceeding to the departure area, please check and ensure that your hand baggage quantity, weight and dimensions meet the guidelines.

The airport authorities have placed hand baggage measuring devices at check-in counters and at the entrance to departure halls. Please use these measuring devices to ensure that your hand baggage size conforms to the stated measurements.

If your hand baggage does not conform to the size specified, airport personnel may disallow entry into the departure area. You will then have to return to the check-in counter.

Should you need further assistance, please consult our airline passenger handling staff or your travel agent.

What is an LRT baggage tag?

A Limited Release Tag or LRT is a special type of baggage tag that is attached to non-standard pieces of luggage such as strollers and sporting equipment. This includes baggage which is oversized, fragile, perishable, or unsuitably packed, bags presented damaged at check-in, security removed items and bags checked in late, which might not be loaded on the flight. LRTs releases the airline from liability should this item become damaged

Restricted items in hand baggage

Governments and local authorities may impose restrictions on what you are allowed to take on board with you and what you pack in the baggage that you check in.

Note: Most knives are not allowed past the security checkpoint (including, but not limited to, pocket knives, folding or retractable blades regardless of blade length or composition, box cutters, X-Acto knives, scissors with a pointed tip, straight razors, Leatherman or Swiss Army Knives). Plastic and round-bladed butter knives are permitted in carry-on baggage.

European countries

The EU rules apply if you are travelling from/to any airport the EU, including the UK, or Southern Africa irrespective of your destination.

Specific restrictions on liquids

Restrictions on the quantities of liquids, gels or pastes are:

• they must be held in individual containers not exceeding 100ml
• the containers must be carried in a separate, clear-plastic, zip-top or re-sealable bag
• the bag must not exceed 20cm x 20cm (8ins x 8ins) in dimensions
• the bag must not exceed one litre capacity
• the bag must be completely closed
• the items must fit comfortably in the bag
• the bag must be x-ray screened separately from other hand baggage at airport security points.

South Africa

South Africa has implemented restrictions in line with the EU liquids policy. These restrictions apply to all departing international passengers, including those making an international transfer at a South African airport.

Duty-free goods containing liquids can be carried:

• If your final destination is Johannesburg or Cape Town
• If you are transferring through Johannesburg or Cape Town on to domestic services
• If you are departing from a South African airport on a domestic route.

Duty-free goods containing liquids cannot be carried:

• If you are transferring through Johannesburg or Cape Town on to an international service
• If you are transferring through any other South African airport.

Namibia

Namibia has also implemented restrictions in line with the EU liquids policy. These restrictions apply to all departing international passengers, including those making an international transfer at any Namibian or any Southern African airport.

Duty-free goods containing liquids can be carried:

• If your final destination is Windhoek
• If you are transferring through Windhoek on to domestic services
• If you are departing from a South African airport on a domestic route.

Duty-free goods containing liquids cannot be carried:

• If you are transferring through Windhoek on to an international service
• If you are transferring through any other Southern African airport.