CHANGE OF FLIGHT DEPARTURE TIME FROM WINDHOEK TO ACCRA
Windhoek,04 February 2014:This notice serves to notify all our esteemed and key stakeholders that effective 7th February 2014, the departure time of our flight from Windhoek to Accra will change to 11:00 a.m. (local time at airport of departure) from the current departure time 16:50 (local). Departure time of the return flight from Accra to Windhoek will remain unchanged at 22:50(local).
The decision to change the flight departure time is part of our commitment to continuously innovate and offer services which best meets the needs of the market
With changed departure time from Windhoek, we will arrive in Accra at about 14:30 (local), which will give our customers going to other destinations within West Africa enough time catch connecting flights to those destinations such as Lagos, and to long haul destinations such as to the Middle East and to Europe
Our changed time to an earlier departure means that our passengers from Johannesburg will now use our 06:40 flights from Johannesburg to Windhoek, to be able to catch the flight to Accra. The waiting time at Windhoek for Cape Town passengers will be reduced (improved) to 2 hours, from the current 8 hours they currently spend in transit at Hosea Kutako.
This change will also offer those passengers from Windhoek, Johannesburg or Cape Town to return same day from Accra if they are business which requires short time to be spent in Ghana.
For further additional information and enquiries in this regard, please contact your nearest Air Namibia office or contact Air Namibia on or or by telephone on +264612996111,Email:
AIR NAMIBIA RECORDS EXCELLENT ON TIME PERFORMANCE (OTP)
Windhoek, 28 January 2014:
Air Namibia is pleased to announce that for the past six months we have recorded a very good On-Time Performance (OTP), reaching over 93% OTP in some months.
On-Time Performance is known in the aviation industry as the “holy grail” by which airlines are compared and measured. In most customer surveys that have been performed worldwide, passengers rate airlines according to price and then OTP. Passengers always want to know that the airline they choose to fly will get them to their destinations on time.
The newly-appointed Chief Operation Officer (COO) of Air Namibia, Rene Gsponer, had this to say:
“Air Namibia is serious about significant improvement on its operational performance and financial sustainability. As the graph below shows our On-Time Performance for the past 9 months has been above our target of 90% this is a commendable achievement for Air Namibia and we have seen an equally positive response from the market in terms of ticket sales and positive feedback.
This has been made possible by a number of factors: the recent recapitalisation of the airline by the GRN has provided the airline with state-of-the- art aircraft which has ranked the airline as one of a few airlines with the youngest operational fleet in the world resulting in much more reliable aircraft with an improved technical dispatch reliability. Adding-on is the improved financial stability of the airline allowing normal operations possible and hence our ability to generate improved revenues coupled with many other initiatives.
We wish to thank the Namibian public and in particular the flying public for their forbearance, understanding and support as we went weathered by our challenges during the past year and we thought we should share this good news with them.
We at Air Namibia are very excited and encouraged by our improved operational performance and we are grateful to our shareholder, travel trade partners and ultimately you the paying customer (passenger) for the continued support.
I encourage the IOCC and all role players to maintain the current OTP momentum and to work towards beating the high standards we have set – to become a best-in-class airline, Mr Gsponer concluded”
OTP is calculated by taking the percentage of flights delayed by more than 15 minutes of the total number of flights performed by an airline in a particular month. The industry standard is measured on flights that are delayed by 15 minutes or more. Departure delays shorter than 15 minutes are usually made up in flight and the aircraft still arrives at its destination on time.
Air Namibia is proud of the strides it has made to address the challenges we have faced in the past concerning OTP, now our aim is to continue providing the best air transportation.