AIR NAMIBIA RECORDS EXCELLENT ON TIME PERFORMANCE (OTP)
Windhoek, 28 January 2014:
Air Namibia is pleased to announce that for the past six months we have recorded a very good On-Time Performance (OTP), reaching over 93% OTP in some months.
On-Time Performance is known in the aviation industry as the “holy grail” by which airlines are compared and measured. In most customer surveys that have been performed worldwide, passengers rate airlines according to price and then OTP. Passengers always want to know that the airline they choose to fly will get them to their destinations on time.
The newly-appointed Chief Operation Officer (COO) of Air Namibia, Rene Gsponer, had this to say:
“Air Namibia is serious about significant improvement on its operational performance and financial sustainability. As the graph below shows our On-Time Performance for the past 9 months has been above our target of 90% this is a commendable achievement for Air Namibia and we have seen an equally positive response from the market in terms of ticket sales and positive feedback.
This has been made possible by a number of factors: the recent recapitalisation of the airline by the GRN has provided the airline with state-of-the- art aircraft which has ranked the airline as one of a few airlines with the youngest operational fleet in the world resulting in much more reliable aircraft with an improved technical dispatch reliability. Adding-on is the improved financial stability of the airline allowing normal operations possible and hence our ability to generate improved revenues coupled with many other initiatives.
We wish to thank the Namibian public and in particular the flying public for their forbearance, understanding and support as we went weathered by our challenges during the past year and we thought we should share this good news with them.
We at Air Namibia are very excited and encouraged by our improved operational performance and we are grateful to our shareholder, travel trade partners and ultimately you the paying customer (passenger) for the continued support.
I encourage the IOCC and all role players to maintain the current OTP momentum and to work towards beating the high standards we have set – to become a best-in-class airline, Mr Gsponer concluded”
OTP is calculated by taking the percentage of flights delayed by more than 15 minutes of the total number of flights performed by an airline in a particular month. The industry standard is measured on flights that are delayed by 15 minutes or more. Departure delays shorter than 15 minutes are usually made up in flight and the aircraft still arrives at its destination on time.
Air Namibia is proud of the strides it has made to address the challenges we have faced in the past concerning OTP, now our aim is to continue providing the best air transportation.